Espadrille brand seeks help with returns

14/07/2021
Espadrille brand seeks help with returns
Espadrille brand Viscata has adopted a system by US group Newmine that helps to analyse returns and aims to cut costs.

Newmine CEO Navjit Bhasin said the footwear sector is known for having significant return rates, particularly in e-commerce.

Its Chief Returns Officer platform collates information about returns and claims to help retailers address upstream issues.

Guillaume Benoit, supply chain director at Viscata, said: "Newmine's platform is comprehensive and will aid us in improving financial performance while supporting our sustainability goals.

“With returns intelligence, we'll reduce hassle, cut down on expenses, harness customer feedback, all while ensuring our supply chain remains resilient, efficient, and sustainable."