Virtual reality at UGG’s first ‘high-tech’ concept store

14/11/2014
Virtual reality at UGG’s first ‘high-tech’ concept store
Sheepskin boot brand UGG has opened its first technology-driven concept store, in Washington, where it will test its latest omni-channel models and merchandising approaches before deploying them across the retail network.

The company is introducing radio-frequency identification (RFID) technology that allows consumers trying on merchandise to view digitally triggered content on four 65-inch HD touchscreens. This includes product information and options, style tips, videos, related marketing campaigns and complementary products.  Consumers can send themselves texts with a product link from the HD screens. 

Dave Powers, president of Omni-channel for parent group Deckers, said: “Omni-channel isn't just a catchphrase for Deckers, it's an integral part of our culture of innovation and our retail strategy – one that we've made investments in for more than five years now – to engage with our consumers with respect to their preferred shopping channel.”